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Position: Team Manager (Nursing)
Position Summary:
Direct and co-ordinate the success of each screening event and adhere to all clinical and administrative protocols and procedures.
Duties and Responsibilities:
• Perform ABI and Osteoporosis Risk Assessment screenings in accordance with the company’s protocols and in a proficient and timely manner.
• Ensure quality of the screenings and service.
• Ensure the proper training of each team member.
• Assist in the registration process of the participants.
• Ensure the proper set up and break down of screening events and registration area.
• Double-check the daily paperwork, bank deposit and results package for accuracy.
• Double-check the result forms throughout the day for accuracy.
• Follow up with communications in a timely manner by checking voicemail before, during and prior to departure of the screening site.
• Make sure the bank deposit and results drop are made at the end of the day.
• Maintain and coordinate all equipment maintenance. Preventative maintenance to be performed twice per year.
• Responsible for the proper care and operation of the van. Coordinate all van maintenance on a monthly basis.
• Coordinate, communicate and manage the staffing of team while adhering to company protocols.
• Print out directions and schedules to the screening event on a daily basis.
• Ensure end of day figures are communicated to Home Office at the end of every screening event.
• Manage team by setting high standards for clinical quality and customer service, and champion the company’s core values.
• Communicate as needed and directed with Home Office and Management staff.
• Conduct weekly meetings with team.
• Approve and submit time sheets and Leave requests for all team members by date set from Home Office.
• Conduct and submit the monthly Quality Assurance Review for all Medical Technicians.
• Review each Random Audit Report and Protocol Error Log with all team members.
• Complete and submit the Screening Event Critique when there is an issue with the screening site.
• Ensure the provision of all clinical and administrative supplies for the van.
• Perform and coordinate any other duties that are requested by the Home Office, Country Manager and Clinical Manager.