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• StirlingFK7
• Posted 18th Nov 2009
• Posted by: Office Angels
• Salary: GBP per annum
• Job Type: Permanent
• Reference: JSP161878/1252508
• This job has been viewed 96 times since it was posted.

Job Description

We are currently recruiting for a Commercial Operations Executive on behalf of our well known client in Stirling. This post will be temporary initially for 3 months however the temporary candidate will have the opportunity to be interviewed for this position on a permanent basis. We are therefore looking for applicants who can commit long term. Duties: Responsibility for the recording on CRM of all inbound communications from business customers via marketing campaigns Responsibility to ensure all sales orders and invoice requests are processed in accordance with agreed guidelines and deadlines Manage the internal & external service desk including query resolution Supervise a team of Administrators including including regular meetings, development & training, and quarterly reviews Provide regular standard and ad-hoc reporting  Develop and make recommendations for system guidelines, business rules, processes and procedures to ensure the organisation is operating best commercial practise and meeting statutory and legal obligations Work closely with Finance to manage the CRM and Line 500 integration processes Work with other departments on cross functional projects & initiatives to improve processes that increase customer satisfaction Manage the creation of Web entries  Contribute towards monthly department reports Contribute towards campaign planning and attend regular reviews Support the annual business planning process

Skills/Qualifications Required: Significant post qualification experience, ideally involving some financial experience Graduate level or equivalent (Business related or Marketing Honours Degree preferred) Excellent MS Office skills - advanced user of Excel Previous experience with CRM/Finance systems and databases preferred Excellent planning, analytic and problem solving skills Process & procedure orientated Good communication, interpretation and advisory skills with internal & external customers Ability to prioritise work in order to meet deadlines Aptitude to develop and learn - Sage CRM and other systems Hours: 9am- 5pm Salary: Up to £20,000 p.a depending on experience Applicants must have the experience outlined to be considered for this post. Please note that due to the number of responses currently being received only suitable applicants for this post will be contacted directly. INTERESTED? APPLY NOW! Office Angels are only able to process applications from candidates who are currently resident and eligible to work in the UK. Office Angels is an equal opportunities employer.