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Application Support Analyst - Based in Glasgow

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Posted By: JP Morgan
Address:
Date Posted: 15th Mar 2010
Salary: Negotiable
Location: Glasgow (G2 6HS)
Reference Code: 2249833
Views Since Posting: 79
Full Description:

JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and JPMorgan Asset Management brands, the firm serves millions of consumers across the globe and many of the world\'s most prominent corporate, institutional and government clients.

As part of the Investment Management Technology group, the Product ASD (Application Service Delivery) team is responsible for the support of proprietary applications used by the Investment Management business in the EMEA region. The group interfaces directly with all levels of business end-users, other technology groups and external vendors.

We are looking for a support professional to support fund management and trading applications, and their users, within the Fixed Income management environments.

Strong analytical skills are required to resolve issues, identify root causes and maintain overall application availability. Strong interpersonal and communication skills are required in order to communicate successfully to Fund Managers and Traders and maintain close contact with the existing support team.

Technical Competencies:

Essential:

Any SQL-based RDBMS
UNIX
JAVA

Preferred:

Experience of one of more of the following:
Electronic (FIX, MQ) Messaging
Visual Basic (.NET)
Job scheduling experience
Experience of financial services.

Person Specification (e.g. background/personal competencies):

Willingness to cross-train and ability to learn quickly
Problem solving and analytical skills
Excellent multi-tasking capabilities
Solid interpersonal and communication skills - both written and verbal
A self-starter, with the confidence to drive issues through to resolution at a fast pace
Flexibility - able to change priorities at short notice

There will also be a requirement to perform a nightshift function, currently this averages at 1 week in 6 but frequency can differ from month to month.

The role is to be based in our European Technology Centre based in Glasgow.

JPMorgan offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan is an Equal Opportunity Employer.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $1.3 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset and wealth management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of consumers in the United States and many of the world\'s most prominent corporate, institutional and government clients under its JPMorgan and Chasebrands. Information about the firm is available at the J.P. Morgan website

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