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Neighbourhood Response Officer

Hays - Construction & Property Jobs


Posted by: Hays - Construction & Property
View all jobs from Hays - Construction & Property
Address:
Contact Details: 01412265999/01312266595
Date Posted 7th May 2008
Reference Code: 109284
View Since Posting: 283
Salary: £14 - £18 per hour
Vacancy Location: West Lothian
Full Description:
A major public sector organisation, based in West Lothian, urgently requires a Community Based Housing Officer to work in their Neighbourhood Response Team on a short term contract.

The purpose of the Response Officer is:

* To react to and investigate complaints of an anti-social nature within the community, working closely with a wide range of internal and external agencies.
* To carry out a wide range of activities to bring about a resolution to complaints, including, where appropriate, application of the full powers contained within the Antisocial Behaviour (Scotland) Act.
* To create an environment where tenants and residents are willing to report anti-social incidents/complaints in the knowledge that they will be dealt with effectively, efficiently and sensitively.

You will be required to take calls directly from local police that are classed as non-priority cases of anti-social behaviour (mainly residential noise complaints), then carry out a detailed investigation about the alleged incident ensuring effective records are made. You will be working out of hours, paired with an experienced member of staff and transport will be provided.

People from a variety of backgrounds will be considered for this role, including:

* Housing Officer
* Ex-Police
* Environmental Health
* Youth Worker

The hours of work are 7pm - 5am, Thursday - Sunday (40hours).

If you think this could be the challenge you are looking for, you are looking for a change or just want to find out more then I am keen to hear from you.

For full details and/or a confidential discussion, then please do not hesitate to contact me.