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Support Engineer - 1st Line Support

First People Solutions Group Ltd Jobs


Posted by: First People Solutions Group Ltd
View all jobs from First People Solutions Group Ltd
Address: 33 Bothwell Street
G2 6NL
Contact Details: 0141 270 5000
Date Posted 14th May 2008
Reference Code: 0803-456NC
View Since Posting: 96
Salary: £12000 - £16000 per annum
Vacancy Location: Glasgow
Full Description:
Support Engineer - 1st Line Support
Salary: £12,500 - £16,000
Benefits Package: Excellent

THE COMPANY

A professional services organisation based in Glasgw City Centre.

THE OPPORTUNITY

Due to company expansion, our client have recently acquired a new office and require a new support engineer to join the existing IT team.
The successful candidate will have the opportunity to develop their current skills and work for an organisation focused on the ongoing training and development of their staff.

EXPERIENCE

The role will involve providing phone and face to face 1st line support to internal users on technologies such as Windows XP, Microsoft Office, Citrix Presentation Server and a Case Management System.

You should have experience of Windows XP administration experience, Printer troubleshooting experience, Windows networking experience, Network Switch administration.

The ideal candidate would have Citrix Metaframe Experience, IT Support function experience and Networking administration. A knowledge of Telecoms & an understanding of Broadband services would advantageous.

This is an excellent opportunity which would allow an enthusiastic support engineer to join a market leading comapny.

Good communication skills are a must as is a desire to learn new skills.

KEY SKILLS

Windows XP administration experience, Printer troubleshooting experience, Windows networking experience, Network Switch administration,
Highly Desirable: Citrix Metaframe Experience, IT Support function experience, Networking administration
Desirable :, Telecoms experience, Understanding of Broadband services
Good analytical, Technical Skills
Good communicator and People skills
Willingness to learn and develop

CONTACT DETAILS

Contact Name: Nikola Christie
Direct Dial: 0141 270 5009
Email Address: nchristie@fpsg.co.uk
Ref: 0803-456NC