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In-Bound Customer Service Advisors - PART TIME

First People Solutions Group Ltd Jobs


Posted by: First People Solutions Group Ltd
View all jobs from First People Solutions Group Ltd
Address: 33 Bothwell Street
G2 6NL
Contact Details: 0141 270 5000
Date Posted 16th May 2008
Reference Code: 0805-51
View Since Posting: 147
Salary: £12000 - £13000 per annum
Vacancy Location: Glasgow
Full Description:
The role:In-Bound Customer Service Advisors - PART TIME

Salary:£12,000 - £13,000 + shift allowance (pro rata)

Hours:Option ONE 5 days over 7, 8pm -Midnight

Option TWO Friday Midnight - 8am Saturday & Midnight Saturday -8am Sunday

YOU MUST COMMIT TO 2 weeks Full Time Training
START DATE 16th JUNE 2008


THE COMPANY

First People Solutions are currently recruiting for Part Time In-Bound Customer Service Advisors for the European Customer Contact Centre of a leading Scottish Bank, just a short journey from the City Centre. Their name is synonymous with an excellent working and environment and great career prospects and they have recently been voted ' Best Contact Centre in the World'.

BENEFITS PACKAGE

Our client offers an excellent flexible benefits package including, pension and healthcare as standard. Also available are travel, retail and leisure discounts, childcare vouchers and many others that can be tailored to suit the individual employee. They also offer fantastic career potential within a dynamic and fast moving organisation. For the right individual, the sky really is the limit!!

THE ROLE

They are currently recruiting for Part Time In-Bound Customer Service Advisors to join existing customer servicing team. You will be taking inbound calls from existing customers of the bank regarding their bank accounts and dealing with their queries in a professional and polite manner. As the first and often only point of contact for their customers it will be your responsibility to offer an unrivalled service to each one, as well as promoting the bank's other products.

EXPERIENCE

We would expect you to have a proven track record in a customer service environment within any sector along with an excellent telephone manner and have the ability work under pressure.

All applicants will be subject to a credit and reference check prior to commencing employment with the company.

Please contact Lindsay Leslie on 0141 270 5002 or send in you CV to dwilson@fpsg.co.uk