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Loyalty and Retention Manager

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Posted by: Search Recruitment
View all jobs from Search Recruitment
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Contact Details:
Date Posted 22nd May 2008
Reference Code:
View Since Posting: 231
Salary: £45,000 + benefits
Vacancy Location: Edinburgh
Full Description:
Edinburgh based - Financial Services

An excellent opportunity has arisen for a Loyalty and Retention Manager for this forward thinking FS firm.

You role will be to develop and deliver a retention and loyalty strategy for the customers in line with the overall customer strategy and customer contact policy and thereby to contribute towards the growth and profitability objectives of the business.

To use customer insights, analysis and research to guide the customer proposition and translate this into actionable retention and loyalty plans designed to deepen and strengthen the relationships we have with our customers and improve the profitability of our business.

I'm looking for a pro-active, talented individual who has an understanding of the customer value proposition to turn the data/analysis into actionable results.

Excellent salary and benefits!

For a confidential discussion, please contact Scott Maxwell on 0131 718 8041 or apply on line