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In-Bound Customer Service Advisors - PART TIME

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  • Posted By: First People Solutions Group Ltd
  • Address:
  • Contact: 0141 270 5000
  • Date Posted: 13th Jun 2008
  • Salary: £12000 - £13000 per annum
  • Location: Glasgow
  • Reference Code: 0805-51
  • Views Since Posting: 97
  • Full Description:

    The role:In-Bound Customer Service Advisors - PART TIME

    Salary:£12,000 - £13,000 + shift allowance (pro rata)

    Hours:Option ONE 5 days over 7, 8pm -Midnight

    Option TWO Friday Midnight - 8am Saturday & Midnight Saturday -8am Sunday

    YOU MUST COMMIT TO 2 weeks Full Time Training
    START DAT 16th JUNE 2008


    THE COMPANY

    First People Solutions are currently recruiting for Part Time In-Bound Customer Service Advisors for the European Customer Contact Centre of a leading Scottish Bank, just a short journey from the City Centre. Their name is synonymous with an excellent working and environment and great career prospects and they have recently been voted ' Best Contact Centre in the World'.

    BENEFITS PACKAGE

    Our client offers an excellent flexible benefits package including, pension and healthcare as standard. Also available are travel, retail and leisure discounts, childcare vouchers and many others that can be tailored to suit the individual employee. They also offer fantastic career potential within a dynamic and fast moving organisation. For the right individual, the sky really is the limit!!

    THE ROLE

    They are currently recruiting for Part Time In-Bound Customer Service Advisors to join existing customer servicing team. You will be taking inbound calls from existing customers of the bank regarding their bank accounts and dealing with their queries in a professional and polite manner. As the first and often only point of contact for their customers it will be your responsibility to offer an unrivalled service to each one, as well as promoting the bank's other products.

    EXPERIENCE

    We would expect you to have a proven track record in a customer service environment within any sector along with an excellent telephone manner and have the ability work under pressure.

    All applicants will be subject to a credit and reference check prior to commencing employment with the company.

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