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IT Systems Support/Administrator Exchange 2003 & Citrix upto25K
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- Posted By: First People Solutions Group Ltd
- Address:
- Contact: 0141 270 5000
- Date Posted: 4th Jul 2008
- Salary: £20000 - £25000 per annum + benefits
- Location: Glasgow (G51)
- Reference Code: 0806-298AK
- Views Since Posting: 62
- Full Description:
IT Systems Administrator/Support
Job Profile
This is IT Systems Administrator/Support position and you will be responsible to provide front-line support service for internal end users of the companys IT Systems. You will ensure that all network issues and support calls are accurately logged prioritized and comply with the SLA. You will act as the first line of consultation providing both hardware and software support, provide technical resolution direct to the end user or if the problem requires further assistance, escalate the problem with the relevant 3rd party support provision. Additionally the successful candidate will be in charge of administration and support of the companys Exchange 2003 and Citrix Presentation server environments.
Company Information - My client are a leading shop fitter in the UK. They have a proven track record in roll out of national programmes, to local fit-out and refurbishment projects across an array of industry sectors including retail, financial, public authority and commercial.
Experience & Qualifications -
The candidate should have experience in the following:
Administration of Exchange 2003 & Citrix presentation server environments.
Carrying out key administrative duties such as system backing up, routine hardware maintenance, and the provision of new users to the system.
Conducting staff training, when required
Delivery of the solution direct to the end-user operating from both satellite offices and on-site.
Interpreting end-users queries, dealing with 3rd party support, offering accurate and precise solutions to the end users in accordance with Helpdesk procedures and service priorities.
Physically carrying out IT maintenance of both hardware and software including remote users.
IT technical support queries and issues associated with Exchange and Citrix.
Liaison with end-users and 3rd party support maintaining a professional manner at all times. Support calls referral and management to third party support.
* A CCNA and or MCP certification would be a definite advantage.
This is an opportunity work for a professional organization in a 1st line support role with excellent growth prospects!
Location: Glasgow, Closer to Govan Area
Salary: Upto £25,000/year
Additional Benefits: 33 days holiday (including 8 public holidays), healthcare cover, half day holiday on birthday, fully equipped gym at office.
Candidates with suitable work experience Apply online now!
Contact Details
Contact Name: Ashwini Kamat
Direct Dial: 0141 270 5009
Ref: 0806-298AK
***SCOTTISH HERALD NEWSPAPER AWARD WINNER***
Recruitment Consultancy of the Year 2007
FPSG (First People Solutions Group) is an award winning recruitment and HR consultancy offering businesses and candidates total solutions for their recruitment requirements.
We specialize across a variety of industries including Accountancy & Finance, Banking & Financial Services, Call & Contact Centre, Information Technology, Office & Business Support, Commercial, Legal, Retail, Insurance, Sales & Marketing, HR, Public Sector and Procurement.
FPSG also incorporate brands First People Care Solutions servicing the Health and Social Care markets and TEC Group, servicing the Technical, Engineering, Construction and Aviation markets.
FPSG is one of the UKs fastest growing companies achieving 48th position in the 2007 Sunday Times Virgin Fast Track 100, and is proud to be IIP and ISO accredited.
FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * London * Edinburgh * Surrey * Manchester * Leeds * Bristol *
www.fpsg.co.uk
FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER *
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