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Customer Service Specialists View Job details:
| Posted by: | First People Solutions Group Ltd |
| View all jobs from First People Solutions Group Ltd | |
| Address: | 33 Bothwell Street G2 6NL |
| Contact Details: | 0141 270 5000 |
| Date Posted | 5th Aug 2008 |
| Reference Code: | 0805-326 |
| View Since Posting: | 178 |
| Salary: | £13500 per annum |
| Vacancy Location: | Glasgow |
| Full Description: | |
The Role Sales Advisors are required to join a financial services organization in Glasgow City Centre. You will be providing excellent levels of customer service to new customers who have queries about accounts, balance transfers, card issues and other features. These calls are inbound. You will provide a quality experience and promote additional products to customers. The Company Our client a rapidly expanding global organization -also the worlds largest independent third party transaction processor, providing financial services institutions with tailored solutions for in-house or out-sourced transaction processing. This is an excellent opportunity to develop your career within a progressive, dynamic and forward thinking organization dedicated to you and your success. Working in a city centre location you will work 5 days out of 7 and 37.5 hours per week - shift patterns will be between 8am and 10pm. Experience Previous contact centre experience is required with a minimum of 6 months providing excellent levels of customer service and achieving targets, financial services experience is preferable however full training will be given, also required are excellent communication skills and enthusiasm for personal achievement LOCATION - Glasgow City Centre SALARY - £13,500 + excellent benefits and bonus HOURS - 37.5 hours per week working 5 days out of 7 shift patterns will be between 8am and 10pm BENEFITS - Pension, excellent Holidays, bonus, flexible hours to suit your lifestyle REPORTING TO - Sales & Services Team Manager ***SCOTTISH RECRUITMENT AWARDS WINNERS*** Recruitment Manager of the Year 2008 Large Recruitment Agency of the Year 2007 Permanent Recruitment Consultant of the Year 2007 Recruitment Manager of the Year 2007 ***SCOTTISH HERALD NEWSPAPER AWARD WINNER*** Recruitment Consultancy of the Year 2007 ABOUT FPSG FPSG (First People Solutions Group) is a recruitment and HR consultancy offering businesses and candidates a total solution for their recruitment requirements. We specialise across a variety of industries including Aviation, Accountancy & Finance, Banking & Financial Services, Call & Contact Centre, Information Technology, Office & Business Support, Commercial, Retail, Insurance, Sales & Marketing, HR, Public Sector, Health & Care Solutions and the TEC Group which covers Technical, Engineering and Construction markets. FPSG is one of the UK's fastest growing companies achieving 48th position in the Sunday Times Virgin Fast Track 100 list, and has a predicted turnover of £73m for 2008. FPSG operates as a recruitment agency in providing permanent job-seeking services and as a Recruitment Business in providing temporary and contract job-seeking services. * Glasgow (HQ) * London * Edinburgh * Surrey * Manchester * Leeds* FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER |
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