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Call Centre AgentsView Job details:
| Posted by: | Volt |
| View all jobs from Volt | |
| Address: | Gratton Place Surrey, RH |
| Contact Details: | 01737 774 100 |
| Date Posted | 2nd Sep 2008 |
| Reference Code: | 36639-ITENG-KRRD |
| View Since Posting: | 42 |
| Salary: | £6.50 per hour + overtime |
| Vacancy Location: | North Lanarkshire |
| Full Description: | |
| Our client is looking for a Help Desk Call Centre Agent. You will be working in a high volume call centre environment, supporting both internal and external customers and their agents in providing problem resolution for our customers products and services. The nature of this position is to utilise support systems / tools and technical / functional knowledge to remotely resolve a customer problem. Helpdesk support will ensure the customer entitlement of services, remotely deliver solutions and escalate unresolvable calls, and when appropriate verify resolution of a customers problems that has not been escalated. Ideally you will have call center or customer service experience, as well as excellent IT knowledge. We are looking for people to start ASAP. |
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