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First People Solutions Group Ltd Jobs


Posted by: First People Solutions Group Ltd
View all jobs from First People Solutions Group Ltd
Address: 33 Bothwell Street
G2 6NL
Contact Details: 0141 270 5000
Date Posted 31st Jul 2008
Reference Code: 0807-167
View Since Posting: 131
Salary: £13650 per annum
Vacancy Location: Glasgow
Full Description:
Part Time Collections Advisors (£13,650 pro rata)
Hours: Mon - Thurs 5.30pm - 8.00pm, Sat 9.00am - 1.00pm

Are you from a customer service, call centre or retail background? Do you have superb customer service and negotiation skills? Are you interested in beginning a rewarding career in an innovative forward thinking organization with excellent benefits?

First People Solutions are currently recruiting for Collections Advisors for a leading credit management organization based in Glasgow City Centre. This is a fantastic opportunity to join a market leader in its field.

The Role

As part of the Collections team you will be

making outbound calls to advise customers of outstanding balances
negotiating the highest possible payment plans whilst still retaining a high level of customer service.
resolving incoming call queries both internally and externally
required to meet set targets on a daily basis

Experience and Qualifications

The ideal candidate will

be results driven with excellent negotiation skills and enjoy working in a fast paced environment.
have strong communications skills and a professional persuasive manner.
have excellent customer service skills.
have a stable work history.

Previous collections experience advantageous but not essential as all backgrounds will be considered.

Benefits

In return the successful candidate will be rewarded with a first rate benefits package including 28 days holiday, a contributory pension, healthcare scheme, childcare vouchers and on site masseuse.

Salary: £14K
OTE:£26K OTE

Contact Name:Michelle Zikmann
Direct Dial:0141 270 5002

***SCOTTISH RECRUITMENT AWARDS WINNERS***
Recruitment Manager of the Year 2008
Large Recruitment Agency of the Year 2007
Permanent Recruitment Consultant of the Year 2007
Recruitment Manager of the Year 2007

***SCOTTISH HERALD NEWSPAPER AWARD WINNER***
Recruitment Consultancy of the Year 2007

FPSG (First People Solutions Group) is an award winning recruitment and HR consultancy offering businesses and candidates total solutions for their recruitment requirements.

We specialise across a variety of industries including Accountancy & Finance, Banking & Financial Services, Call & Contact Centre, Information Technology, Office & Business Support, Commercial, Legal, Retail, Insurance, Sales & Marketing, HR, Public Sector and Procurement.

FPSG also incorporate brands First People Care Solutions servicing the Health and Social Care markets and TEC Group, servicing the Technical, Engineering, Construction and Aviation markets.

FPSG is one of the UKs fastest growing companies achieving 48th position in the 2007 Sunday Times Virgin Fast Track 100, and is proud to be IIP and ISO accredited.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.