| Posted by: | HR Consultancy |
| View all jobs from HR Consultancy | |
| Address: | 58 West Regent Street Glasgow G2 2QZ |
| Contact Details: | 0141 564 1565 |
| Date Posted | 21st Jul 2008 |
| Reference Code: | ref: GLA/LB/880169 |
| View Since Posting: | 57 |
| Salary: | £negotiable |
| Vacancy Location: | Glasgow |
| Full Description: | |
| Do you have proven insurance industry experience handling Commercial Liability or Motor Injury Claims? If so then this is your opportunity to take ownership of a challenging caseload, apply your talents and enjoy excellent rewards within the biggest insurance group in the UK. HR Consultancy are currently looking for experienced Claims Handlers to join this well established Insurer within the Claims department based in Bishopbriggs. Role You will work as part of a friendly business focused team and will be responsible for handling complex cases within a specific service area whilst providing technical advice and guidance to internal and external customers as well as excellent customer service. You will also be required to give on the job training & coaching to less experienced staff and act as a referral point within the Claims team. Main responsibilities will include; Provide quality advice, investigate/settle claims in accordance with service standards Negotiate fair settlement on own caseload within financial authorities Responsible for own caseload of claims from initial notification to settlement Develop effective business relationships internally and externally Maintain effective communication with staff and customers to maximise business performance Maximise technical expertise and develop an in-depth knowledge of products, procedures and precedents Provide coaching advice and training for staff within the area of specialist knowledge Plan and review own intermediaries performance to ensure targets are met Monitor own performance to ensure targets are met Create and maintain a team working environment Meet business objectives Required experience You will have a sound understanding of Claims, ideally from a Commercial Liability or Motor Injury background and able to demonstrate and apply a high level of technical knowledge. You will be committed to providing a market leading service and enjoy being part of a successful company. In return you will receive a market leading salary, along with a comprehensive benefits package. If you would like to take advantage of this opportunity and develop your Insurance career further then please apply immediately to Leanne Bushen using the contact details below HR Consultancy acts as both an employment business and an employment agency contact Leanne Bushen T. 0141 564 3059 |
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